How do I become a seller on GiftedFromIreland.com?
If you are an Irish designer or maker and you are interested in becoming a seller on GiftedFromIreland then we would love to hear from you. Please get in touch with a bit of information about your business through our Contact Us page.
I would like to buy a piece as a gift, can I have it shipped directly to the recipient?
Of course, when you are checking out you just need to enter your own details under the "Billing Address" section, and the recipients details n the "Shipping Address" section.
Do you ship internationally?
Yes, most of our makers can ship their pieces internationally. On each product page you can find details of shipping and costs by clicking the "Seller Shipping Fee" button.
I am having trouble logging onto my account
We would advise to reset your password. Go to the log in page and select reset my password. You will receive an email with the reset link. This can take up to 30 minutes, make sure to check your junk and spam folders.
Do I need to create an account to make a purchase?
Yes, you can do this by selecting the account icon at the top of all the pages on www.giftedfromireland.com
My order is overdue, how can I track it?
Log into your account, select the product you are querying and look for shipment update from the seller/partner on the order page.
Please note that An Post and many courier services are experiencing some delay at the moment so if you are ordering for a special occasion then make sure to order in plenty of time.
I have a query about a product I ordered, how do I contact the seller/ partner?
You have two options.
1: Set up an account by clicking on the "person" icon on the top right of the homepage. Then you can log into your account, select the product in question and click "ask a question to the seller". If you don't have an account then you won't be able to view the response.
2.Contact us directly through our Contact Us page. Please make sure to let us know the name of the product and the maker that your query is in relation to.
We love to hear your feedback, and comments about the Site are welcome. To leave feedback, please contact us though our Contact Us page
If you would like to make a complaint, please contact us through our Contact Us page